Gold Seal Notary — Policies & Terms

1. Introduction

Gold Seal Notary (“we,” “our,” “us”) provides remote online notarization (RON), general notary services, I‑9 employment verification, construction compliance verification, and identity authentication services. These Policies & Terms outline how we operate, how we protect your information, and what you agree to when using our services.

By accessing our website or booking services, you agree to these terms.

2. Privacy Policy

2.1 Information We Collect

We collect information necessary to complete your service, including:

Name, address, email, phone number

Government‑issued identification

Documents submitted for notarization or verification

Employer authorization (for I‑9 and construction onboarding)

Session recordings (required for RON compliance)

2.2 How Your Information Is Used

We use your information to:

Verify identity

Complete notarizations and RON sessions

Complete I‑9 Section 2 verification

Process construction compliance documents

Communicate with you regarding your appointment

Maintain legally required records

2.3 How Your Information Is Protected

We use secure platforms, encrypted communication, and industry‑standard security practices. RON sessions are recorded and stored according to state law.

2.4 Information Sharing

We do not sell your information. We only share information with:

Employers (for I‑9 or construction onboarding)

Title companies, lenders, or attorneys (for loan signings)

State‑required RON audit systems

Platforms used to complete your service (e.g., RON technology providers)

2.5 Your Rights

You may request:

A copy of your session record (if permitted by law)

Correction of inaccurate information

Deletion of non‑required data

3. Terms of Service

3.1 Service Eligibility

You must:

Be at least 18 years old

Provide valid government‑issued ID

Have legal authority to sign the documents presented

Use a device capable of video conferencing for RON sessions

3.2 Appointment Requirements

For all services:

Documents must be uploaded before the session

You must appear on camera for RON or identity verification

All signers must be present and prepared at the scheduled time

3.3 Refusal of Service

We may decline service if:

Identification cannot be verified

Documents are incomplete or fraudulent

The signer is unwilling or unable to comply with legal requirements

The request violates state notary laws

4. Remote Online Notarization (RON) Policy

4.1 Legal Compliance

Gold Seal Notary follows Indiana RON laws, including:

Identity verification

Credential analysis

Knowledge‑based authentication (KBA) when required

Audio‑video recording

Secure digital certificate usage

4.2 Session Recording

RON sessions are recorded and stored as required by Indiana law. Recordings cannot be deleted upon request.

4.3 Document Handling

All documents are handled securely and transmitted through encrypted platforms.

5. I‑9 Employment Verification Policy

5.1 Purpose

We complete Section 2 of Form I‑9 for employers nationwide.

5.2 Requirements

Employees must provide:

Valid List A OR List B + List C documents

Employer authorization or portal access

Clear, readable document uploads

5.3 Limitations

We do not:

Provide legal advice

Approve or deny employment

Determine work eligibility beyond completing Section 2

6. Construction Compliance Policy

6.1 Services Provided

We support construction companies with:

Contractor onboarding

Identity verification

Safety & compliance documentation

Lien waivers

Work authorization forms

Subcontractor agreements

6.2 Requirements

Contractors must:

Provide valid ID

Upload required documents

Have employer or project manager authorization

7. Payment, Refund & Cancellation Policy

7.1 Payment

Payment is due at the time of booking unless otherwise arranged.

7.2 Refunds

Refunds are issued only when:

A session cannot be completed due to a platform issue

Gold Seal Notary cancels the appointment

A duplicate payment occurs

7.3 Cancellation Fees

General Notary: $10 if canceled within 1 hour

I‑9 Verification: $5 if canceled within 1 hour

Loan Signings: As per title company agreement

RON Sessions: $25 if canceled within 1 hour

7.4 No‑Show Policy

If you fail to appear within 10 minutes of the scheduled time, the session may be canceled and fees may apply.

8. Document Storage & Retention

8.1 RON Records

RON recordings and journals are stored according to Indiana law.

8.2 Non‑RON Documents

Non‑notarized documents are deleted after service completion unless required for employer verification.

9. Liability & Limitations

Gold Seal Notary is not responsible for:

Legal outcomes related to your documents

Employer decisions regarding hiring or compliance

Errors caused by incomplete or inaccurate information provided by the signer

Platform outages or third‑party system failures

We do not provide legal advice.

10. Website Use Terms

10.1 Acceptable Use

You agree not to:

Upload fraudulent documents

Attempt to bypass identity verification

Interfere with website functionality

Misuse our services for unlawful purposes

10.2 Intellectual Property

All branding, logos, and content on this website belong to Gold Seal Notary.

11. Contact Information

Gold Seal Notary

Royal Center, Indiana

Email: [email protected]

Phone: (574) 601‑7338